When placing your order, please note that our personalized items are non-refundable. We ask that you please check spelling, dates, address, names, and other information before placing your order and again after submitting your order. If you see an error please contact us immediately.
We will do our best to catch misspelled words and contact you to verify spelling but we cannot be held responsible for any typographical errors that were submitted with the order. Returns, exchanges, or order cancellations are not accepted on any of our personalized merchandise.
If an error is made on our part, we will promptly correct it and mail another item out to you.
If you have any questions before or after your purchase, please feel free to contact us at firstname.lastname@example.org.